We ship worldwide from the USA and UK

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Shipping & Returns

We ship Prime Male orders out as quickly as possible and make returns easy.

Shipping

All orders are sent out on the same day or the next day. If you place your order on the weekend then it will be sent out on the Monday.

All parcels are sent out by a tracked mail service. Your tracking number will be sent to you within 48 hours of your order being sent out.

Please note: The expected delivery times below are given to us by the shipping companies, occasionally parcels are delayed. Please allow extra time for your order to arrive and check your tracking number before contacting us.

Europe:

Parcels going to Europe are sent by Royal Mail tracked from our depot in England.

Expected delivery time: 3 - 6 working days

UK:

Parcels in the UK are sent by Royal Mail tracked from our depot in England.

Expected delivery time: 1 - 2 working days

Orders made before 1pm GMT will be sent out the same day. Orders made after 1pm GMT will be sent out the next day.

USA/CANADA:

If you live in the USA (including Hawaii, Alaska and Puerto Rico) or Canada your order will be sent out from our distribution depot in Tennessee.

For mainland USA we have two options:

USPS Priority - Tracked

Expected delivery time: 2 - 4 working days

FedEx 2 Day – Tracked & Requires a Signature

Expected delivery time: 2 - 3 working days

Orders to Hawaii, Alaska and Puerto Rico are sent by USPS priority

Expected delivery time: 5 - 10 working days

USPS International

Expected delivery time to Canada: 5 - 10 working days

Orders made before 2pm EST will be sent out the same day. Orders made after 2pm EST will be sent out the next day.

Australia and the rest of the world:

Parcels going outside of the USA, UK and Europe will be sent from our depot in England by Royal Mail international tracked airmail.

Expected delivery time: 5 - 15 working days

Please note: South American orders can take up to 30 days due to local customs and delivery services.

Please note: International orders can be delayed or held up in customs. Allow extra time for your order to arrive and check your tracking number before contacting us.

We regularly send to all parts of the world. If you live in a country that has a local postal service then we can send to you. If you are still unsure, please contact our customer support team.

Countries We Do Not Ship To

Unfortunately there are a number of countries we cannot ship to.

Afghanistan, Algeria, Argentina, Belize, Bermuda, Bolivia, Brazil, Cambodia, Chile, China, Colombia, Costa Rica, Cuba, Ecuador, Egypt, El Salvador, French Polynesia, Guatemala, Honduras, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Kuwait, Libya, Mexico, North Korea, Pakistan, Palestinian Territories, Panama, Paraguay, Peru, Philippines, Réunion, Russia, South Africa, Sri Lanka, Sudan, Syria, Taiwan, Thailand, Turkey, Uganda, U.S. Outlying Islands, Venezuela, Vietnam.

Returns

Returning unopened and unwanted items is easy. Just contact our customer support team here within 7 days of receiving your order. They will give you the appropriate address to return your item(s).