We ship PrimeMale™ orders out as quickly as possible and make returns easy.
All orders are sent out on the same day or the next day. If you place your order on the weekend then it will be sent out on the Monday.
All parcels are sent out by a tracked mail service. Your tracking number will be sent to you within 48 hours of your order being sent out.
Please note: The expected delivery times below are given to us by the shipping companies, occasionally parcels are delayed. Please allow extra time for your order to arrive and check your tracking number before contacting us.
If you live in the USA (including Hawaii, Alaska and Puerto Rico), your order will be sent out by either UPS surepost, UPS 2 day or USPS priority mail from our distribution depot in Tennessee.
For mainland USA we have two options:
Expected delivery time: 2 - 6 working days
UPS 2 day
Expected delivery time: 2 working days
Orders to Hawaii, Alaska and Puerto Rico are sent by USPS priority
Expected delivery time: 5 - 10 working days
Orders made before 2pm EST will be sent out the same day. Orders made after 2pm EST will be sent out the next day.
Parcels in the UK are sent by Royal Mail tracked from our depot in England.
Expected delivery time: 1 - 2 working days
Orders made before 2pm GMT will be sent out the same day. Orders made after 2pm GMT will be sent out the next day.
Parcels going to Europe are sent by Royal Mail tracked from our depot in England.
Expected delivery time: 3 - 6 working days
Canada, Australia and the rest of the world:
Parcels going outside of the USA, UK and Europe will be sent from our depot in England by Royal Mail international tracked airmail.
Expected delivery time: 5 - 15 working days
Please note: International orders can be delayed or held up in customs. Allow extra time for your order to arrive and check your tracking number before contacting us.
We regularly send to all parts of the world. If you live in a country that has a local postal service then we can send to you. If you are still unsure, please contact our customer support team.
Countries We Do Not Ship To
Unfortunately there are a number of countries we cannot ship to.
Problem shipping countries are: Afghanistan, Algeria, Cuba, Egypt, Iran, Iraq, Israel, Kuwait, Mauritius, Mexico, Morocco, Mozambique, North Korea, Norway, Palestinian Territories, Russia, South Africa, Sudan, Syria, Turkey.
Returning unused and unwanted items is easy. Just contact our customer support team here within 7 days of receiving your order. They will give you the appropriate address to return your item(s).